The District’s lobby will be closed to the public from March 16th until further notice. With a very small staff and to prevent the spread of COVDI-19, the office lobby remains closed; however, the office will be fully staffed, and customers will be able to drop off payments in the payment box, pay by phone, or pay by mail. New service applications may also be dropped off on payment box or emailed to the District. Call (650) 589-1435 or email with any questions or concerns.

The District apologizes for any inconvenience, but due to the escalating risk associated with COVID-19 disease, the District’s priority is to protect the health of staff in order to maintain full operation of the transmission and distribution of drinking water to everyone. After reviewing guidance from public health experts, District staff determined that limiting person-to-person contact is an effective strategy for reducing the risk of contamination.